Returns & Exchanges
At DDLG World, we want you to feel confident and comfortable in your new fashion finds. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all items in original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the garment shows no signs of wear or washing.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.